Refunds are up to you and your refund policy. When a camper’s registration is submitted we pay the bank and credit card companies immediately, so credit card processing fees are not refundable. (FYI - This policy is clearly displayed during online registration; registrants are also required to check a box saying that they understand this policy.)
We have two options for you regarding refunds.
REFUND BY CHECK FROM CAMP PLEASE ALLOW 60 DAYS FOR REFUND TO BE PROCESSED
If there is not sufficient registration income during the current registration period to offset the refund, the system will not allow for the refund to occur.
To make the refund process even easier, many programs are setting up a refund policy (acknowledgement signed by campers during online registration). The refund policy stipulates a non-refundable administrative fee for any refunds. This administrative fee is typically more than enough to cover all of the processing fees.
We want to use this!
Refunds will ONLY be given when we receive written notice from a physician stating that the athlete is physically unable to participate in the camp. Refund requests will be reviewed by the sports camp administrator and Athletics Office of Compliance for validity. All approved refunds will incur a 15% administration fee which will be deducted from your refund amount